NuBryte Support Center

    App Does Not "See" Touchpoints, can be Controlled Locally



    If this occurs uninstall the app, reboot the phone,then “reboot” (pinhole) the TouchPoints, reinstall the app and test.

    Occurs if:

    • App set up for first time with newly activated TouchPoints and the phone is not restarted before using the app.
    • Home Account is created / app installed before the Nubryte is placed in service.
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